# Refund Policy Aicado provides AI services through monthly subscription add-ons and one-time credit purchases. Credits purchased as one-time payments remain in your account indefinitely. Monthly subscriptions automatically renew using the payment method on record unless you make changes or terminate the service. Non-usage of the service does not constitute cancellation. You can modify or cancel your subscription by contacting . Monthly subscription add-ons can be cancelled at any time. For subscription changes, upgrades take effect immediately while downgrades become effective at the next renewal date. One-time credit purchases are non-refundable and cannot be transferred to another user. Aicado's Privacy Policy is an integral part of this agreement and applies to all services. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.aicado.ai/user-guide/pricing/refund-policy.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.